InkwearUS.com ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our Site or purchase from us.

This Policy applies to customers located in the United States and Canada. Applicable privacy laws include the Texas Data Privacy and Security Act (TDPSA), the US Federal Trade Commission Act, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and Canada's Anti-Spam Legislation (CASL).

3.1 Privacy Contact

3.2 Personal Information We Collect

We collect only the information necessary to process orders, provide customer support, and operate our online store.

• Identity: First name and last name.
• Contact: Email address and phone number (optional but recommended for international deliveries).
• Delivery Information: Shipping address.
• Billing Information: Billing address. Payment card details are processed securely by our payment providers and are never stored by us.
• Technical Data: IP address, browser type, device information, pages visited, and referring URLs.
• Communications: Messages, emails, and inquiries sent to us.

3.3 How We Use Your Information

Your information is used only for legitimate business purposes, including:

• Processing, producing, fulfilling, and delivering your orders.
• Sending order confirmations, shipping updates, and tracking information.
• Responding to customer service requests and support inquiries.
• Meeting legal, tax, and fraud-prevention obligations.
• Sending marketing communications where you have provided consent.
• Improving our website through anonymized analytics and performance data.

3.4 Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share information only with the following parties:

• Fulfillment Partners: To manufacture and ship your order.
• Payment Processors: Including PayPal, Stripe, PayFast, and other payment gateways used to process transactions securely.
• Shipping Carriers: Such as DHL, FedEx, USPS, Asendia, and local delivery providers.
• Analytics Providers: Such as Google Analytics for website performance insights.
• Legal Authorities: Where required by law, court order, or to protect legal rights and safety.

3.5 Texas Residents — Your Rights Under the TDPSA

Texas residents may have privacy rights under the Texas Data Privacy and Security Act (TDPSA), including:

• Right to know whether we process your personal information.
• Right to access personal information we hold about you.
• Right to correct inaccurate personal information.
• Right to request deletion of personal information.
• Right to obtain your information in a portable format.
• Right to opt out of targeted advertising or sale of personal data.

To exercise your rights, contact info@inkwearus.com. We will respond within a reasonable timeframe and will not discriminate against you for exercising your privacy rights.

3.6 California Residents — CCPA/CPRA Notice

California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

We do not sell personal information. For privacy-related requests, contact us at info@inkwearus.com.

3.7 Canadian Customers — PIPEDA Rights

Canadian customers are protected under the Personal Information Protection and Electronic Documents Act (PIPEDA).

Under PIPEDA, you have the right to:

• Know why personal information is collected and how it is used.
• Access personal information held about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent for the use of personal information, subject to legal limitations.

To exercise these rights, contact us at info@inkwearus.com.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

3.8 Email Marketing & CASL (Canada)

We comply with Canada's Anti-Spam Legislation (CASL). Marketing emails are sent only where consent has been provided.

Every marketing communication includes a clear unsubscribe option. You may unsubscribe at any time by clicking the unsubscribe link or contacting us directly.

3.9 Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, remember preferences, and analyze website performance.

Types of cookies we use:

• Essential Cookies: Required for core functionality such as shopping carts and checkout sessions.
• Analytics Cookies: Used to understand visitor behavior and improve website performance.
• Marketing Cookies: Used to deliver relevant advertising and measure campaign effectiveness, only with consent where required.

You may manage or disable cookies through your browser settings. A cookie consent banner is displayed on your first visit to the Site.

3.10 Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

Order records are retained for a minimum of five (5) years for tax, accounting, and legal compliance purposes.

You may request deletion of your personal information at any time, subject to applicable legal retention requirements.

3.11 Data Security

We implement industry-standard technical and organizational safeguards designed to protect your personal information.

• SSL/TLS encryption for data transmitted through the Site.
• Secure password and access management procedures.
• Restricted access to customer information.
• Security monitoring and fraud prevention measures.

If a data breach creates a risk to your rights or freedoms, we will notify affected individuals and relevant authorities where required by law.

3.12 Children's Privacy

InkwearUS.com is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through our Site, please contact us immediately and we will take appropriate steps to remove the information in accordance with applicable law, including the Children's Online Privacy Protection Act (COPPA).

3.13 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version, together with its effective date, will always be available on our website.

Your continued use of the Site after updates are posted constitutes acceptance of the revised Privacy Policy.